Continuous Quality Improvement

Campus Initiatives

All campus initiatives are to be in support of the campus Mission & Vision and Strategic Plan. Campus initiatives may include cross-functional initiatives for improvement, division or department strategic plans. You may browse through the campus initiatives below by selecting from the list.

Links

• Administration and Finance
  • Campus Department Visits 2004
  • Campus Department Visits 2002
  • Accounting Mission & Goals
  • Facilities Services Mission & Vision and Strategic Plan
    (and links to Facilities Services areas' Strategic Plans
• Student Affairs
• University Advancement (under construction)

Reports

• CSU Quality Improvement Reports
• Customer Satisfaction
  • 2005 CSU Customer Satisfaction Survey Reports
  • 2004 CSU Customer Satisfaction Survey Reports
  • 2002 CSU Customer Satisfaction Survey Reports
    • 2002 CSU Overall Satisfaction Survey Results for CSUSB
      • 2002 CSU Student Satisfaction Survey Results for CSUSB
      • 2002 CSU Faculty/Staff Satisfaction Survey Results for CSUSB
  • 2001 CSU Customer Satisfaction Survey Reports
    • 2001 CSU Overall Satisfaction Survey Results for CSUSB
      • 2001 CSU Career Centers - Faculty/Staff Results for CSUSB
      • 2001 CSU Career Centers - Students Results for CSUSB
      • 2001 CSU Facilities/Physical Plant - Faculty/Staff Results for CSUSB
      • 2001 CSU Facilities/Physical Plant - Students Results for CSUSB
      • 2001 CSU Financial Aid - Faculty/Staff Results for CSUSB
      • 2001 CSU Human Resources - Faculty/Staff Results for CSUSB
      • 2001 CSU Human Resources Recruitment - Faculty/Staff Results for CSUSB
      • 2001 CSU Library Services - Faculty/Staff and Students Results for CSUSB
      • 2001 CSU Mail Services - Faculty/Staff Results for CSUSB
      • 2001 CSU Parking - Faculty/Staff and Students Results for CSUSB
      • 2001 CSU Purchasing - Faculty/Staff Results for CSUSB
      • 2001 CSU Student Accounts Receivable - Students Results for CSUSB
      • 2001 CSU Student Health Services - Students Results for CSUSB
      • 2001 CSU University Police - Faculty/Staff and Students Results for CSUSB
  • 2001 Student Evaluation of Teacher Effectiveness (SETE) Results
  • 1999 CSU Customer Satisfaction Survey Reports
    • 1999 CSU Customer Satisfaction Survey Results for CSUSB
• Employee Engagement
  • 2002 CSUSB Division of Administration & Finance Employee Climate Survey Results

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